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AIcanaccelerate
lifeclosed-block
migration
Operatinglegacylifeinsurance
systemsisexpensive,butAIis
openingupnewpossibilitiesto
efficientlymigrateclosedblocks
tonewplatforms,increaseprofits,
andhelpinsurersprovideamore
seamlessexperienceforinsureds,
employeesandagents.
Inbrief
•Thereisgreatvalueinmigratinglifeinsuranceclosed-blockoperationsfrom
legacytomodernsystems,butthecostandcomplexityofdoingsohas
traditionallycreatedsignificantchallenges.
•TheapplicationofAIcanhelpacceleratethemigrationoftheclosed-block
businesstonewplatformswhilealsoimprovingaccuracyandreducingrisk.
•TheuseofAIcancut20%to40%oftimeandcostsoutoflegacyclosed-block
migrations.
Closedblockscaneasilybeoverlookedwhenprioritizing
systemupgrades–theselifepoliciesthatarenolonger
forsalebutthatcontinuetorequireserviceforexisting
clientsareoftenleftbehindtobemanagedonlegacy
systemswhileresourcesaredevotedtocurrentand
futureproducts.
Butthereissignificantbusinessvaluetobegained
frommovingclosedblockstomoremodernplatforms.
Legacyclosed-blocksystemscanbecostlytomaintain,
andmigrationcandramaticallyreduceoperating
expenses.
Forablockof10millionpolicies,forexample,
acompanymightneedtospend$10perpolicy
annuallyonservicing—anannualcostof
$100million.
2
Inaddition,itcanbedifficulttofindtheskilled•Productratesandcalculationsareoftenembedded
professionalsneededtokeepaginglegacysystemsdirectlyinthecode,ratherthanbeingexternally
running,presentinganongoingandcostlyhumancalculatedorheldintablesastheyarewith
resourceschallenge.modernsystems.
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