消费者行为英文版175个ch151.pptx

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Chapter15AgeSubculturesCONSUMERBEHAVIORFourthEditionMichaelR.Solomon

AgeandConsumerIdentityAnAgeCohortconsistsofpeopleofsimilarageswhohaveundergonesimilarexperiences.Marketersneedtoknowhowtocommunicatewithmembersofanagegroupintheirownlanguage.Generalmarketingstrategiesoftenhavetobemodifiedtofitspecificagegroups.Adultsover30aremostsusceptibletoNostalgiaappeals,especiallyforitemsassociatedwithchildhoodoradolescence.

AgeandConsumerIdentitySharedExperiencesSharedMemoriesNostalgiaAppealAgeCohortIdentity

TeenValuesandConflictsTeensuseproductstoexpresstheiridentities,exploretheworldandtheirnew-foundfreedomsinit,andrebelagainsttheirparents.MarketersoftendotheirbesttoassistTeensintheabovedecisions.ThefivemostimportantsocialissuesforTeensare:AIDS,Racerelations,Childabuse,Abortion,andTheenvironment.

TeenValuesandConflictsThereareFourThemesofConflictCommontoAllTeens:WantIndependencebutNeedSupportRebellionVs.ConformityRebellionAgainstSocialNormsbutWantAcceptanceIdealismVs.PragmatismMustReconcileHowtheWorldShouldbeWithRealityNarcissismVs.IntimacyObsessedWithAppearancebutWantSincereRelationshipsAutonomyVs.Belonging

AppealingtotheTeenMarketTheTeenAgeGroupisGrowingNearlyTwiceasFastastheGeneralPopulationandisExpectedtoNumber30Millionby2005.Spend$3,000PerYear“Savvy”Consumers“Consumers-in-Training”Waryof“LiesandHype”InfluenceParentalPurchaseDecisions“Skippies”FamilyShoppersCharacteristicsoftheTeenMarket

BabyBusters:“GenerationX”46MillionBornBetween1960-197620’sBustersSpend$125BillionYearlyFormidableMarketSegmentCharacteristicsof“GenerationX”ManyDiverseSegmentsSophisticatedShoppersPurchasersofBeer,FastFood,Cosmetics

“GenerationX”SegmentsCynicalDisdainersMostPessimisticandSkepticalAbouttheWorldTraditionalMaterialistsHippiesRevisitedFiftiesMachoTen

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