物流前沿考试复习资料.pdf

物流前沿考试复习资料

考试题型

1．判断题，共12题（内容范围在1、3、4、5、6、8、9章）；

2．名词解释题，共5题（具体内容见下方）；

3．问答题，共5题（具体内容见下方）；

4．案例分析题，共1题，（具体内容见下方）；分值40

5．计算题（）。

判断题可能考试范围：

CHAPTER1

Thischapterintroducedthetopicoflogistics,whichtheCLMdefinesasthatpartofthe“

supplychainprocessthatplans,implements,andcontrolstheefficient,effctiveforwardand

reverseflowandreverveflowandstorageofgoods,services,andrelatedinformationbetweenthe

pointoforiginandthepointofconsumptioninordertomeetcusTOMers’requirement.”本章介

绍了物流这一主题，美国物流管理协会将物流定义为“计划、执行并调控高效率、高效益的

正向与逆向货物流动，流动货物的存储与服务和流动生产环节与消费环节之间的相关信息，

以满足可乎的要求。”

Theeconomicimpactsoflogisticswerediscussedalongwithreasonfortheincreased

importanceoflogisticssince1980.Systemsandtotalcostapproachestologisticswerediscussed,

aswerelogisticalrelationshipswithinafirm,withaparticularfocusonvariousinterfacesbetween

marketingandlogistics.Abriefdescriptionofanumberoflogisticsactivitieswaspresented,and

thechapterconcludedwithabrieflookatlogisticscareers.

CHAPTER3

Thischapterdiscussedkeyissuesoflogisticsandinformationtechonlogy.Sixgeneraltypes

ofinformationmanagementsystemswereexamined,withaparticularemphasisonrelevant

logisticalapplications.TopicsdiscussedincludeEDI,auTOMaticindentificationtechnologies,

artificialintelligence,datamining,andenterpriseresourceplanningsystems,amongothers.

TheInternetanditsimpactonlogisticsmanagementwerediscussed,aswerelogistical

intermediaries,suchaslogisticsexchanges,thathavebeenspawnedbytheadoptionofInternet

technology.Thechapterconcludedwithadiscussionofthelogisticalchallengesofe-fulfillment.

CHAPTER4

Ordermanagementdealswiththehandlingoforders.CusTOMerserviceisdefinedasthe

collectionofactivitiesthatincludesor