GB_T19010-2009：质量管理顾客满意组织行为规范指南.pdf

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ICS03.120.10

A00茵昌

中华人民共和国国家标准

GB/T19010一20092007

质量管理顾客满意

组织行为规范指南

Qualitymanagement一Customersatisafction一Guidelinesfor

codesofconductfororganizations

(15010001:2007，IDT)

2009一09一30发布2009一12一01实施

中华人民共和国国家质量监督检验检疫总局

发布

中国国家标准化管理委员会

GB/T19010一2009/15010001:2007

前言··················································································································……111

引言··················································································································……W

1范围···············································································································……1

2规范性引用文件································································································……1

3术语和定义······································································································……1

4指导原则·········································································································……2

4.1总则············································································································……2

4.2承诺············································································································……2

4.3能力············································································································……2

4.4透明············································································································……2

4.5方便··

建筑设计工程师持证人

建筑设计规范，行业动态

领域认证该用户于2023年02月02日上传了建筑设计工程师

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