05+投诉信(句式+模板+精练)--2024年高考英语一轮复习应用文写作必备微技能+(1).docxVIP

05投诉信

假设你是李华，你在一家商店购得劣质商品，遂与营业员交涉。但该营业员对他态度粗暴，不予受理，你为此向经理写一封投诉信。

留意：1、词数100左右;2、信的开头和结尾已为你写好，但不计入总词数;3、可适当增加细节，以使行文连贯。

【参考范文】

May18,2020

DearManager,

NowIamwritingtotellyouthatIboughtaTVsetfromyourshopseveraldaysago.ButwhenIbroughtithomeandturnediton,Ifounditdidn’tworkproperly.SoItookitbacktotheshopandtoldtheassistantwhathadhappened.Tomysurprise,yourassistantdidn’thelpmetosolvetheproblem.Onthecontrary,heshoutedatmerudelyandrefusedtoexamineit.

Iknowthatyourshopenjoysahighreputationofgoodservice,soIboughttheTVsetinyourshop.Buttoday,Iamsorrytofindthatsuchserviceshouldhavehappenedinyourshopandyourassistantdidn’tseriouslythinkoftheinterestsofcustomers.

Ihopeyouwilllookintothematterandgivemeareasonableexplanation.Iamwaitingtoknowhowyouwilldealwithit.ThankyouforyourconsiderationandIamexpectinganearlyreply.

Sincerelyyours,

LiHua

1.投诉内容。一般放在信的开头。常用的表达法有：

Iamwritingtoyouabout...whichIreceived/bought...

Iamgoingtocomplainabout...

Iamsorrytohavetoreturnwiththisletter...whichIreceived/bought...

2.投诉缘由。一般叙述对商品质量或售后服务不满足的地方。常用的表达法有：

Whenwechecked...,wenoticed...

WhenItook...outofthebagandexamined...closely,Ifound...

WhenIunpacked...andtriedtouseit,itdidnotwork.

3.期望得到的结果。常用的表达法有：

Pleaseletmeknowwhatyouintendtodointhismatter.

Iamreturning...underseparatepostandlookforwardtoreceivingafullrefundof...

Inviewoftheinconveniencethatthishascaused,Ifeelyoushould...

模板①

Date,

Dear…,

Iamwritingtocomplainabout…（交代具体的是由及其起因等）

Itrustyouwilltakemycomplaintsseriouslyand...（交代自己的要求）Ifitisnotproperlysettled,Iwouldaskyoutogivebackmymoney,orIwouldcomplaintotheconcernedauthorities.

Yourssincerely,

.......（落