情绪心情学习目标本章后您应该能够资源包robbins.pptx

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2024-09-12 发布于北京
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情绪心情学习目标本章后您应该能够资源包robbins.pptx

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Chapter4:EmotionsandMoods4-2

LearningObjectivesAfterstudyingthischapter,youshouldbeableto:Differentiatebetweenemotionsandmoods.Discusswhetheremotionsarerationalandwhatfunctionstheyserve.Identifythesourcesofemotionsandmoods.Showtheimpactemotionallaborhasonemployees.Describeaffectiveeventstheoryanditsapplications.Contrasttheevidenceforandagainsttheexistenceofemotionalintelligence.Identifystrategiesforemotionregulationandtheirlikelyeffects.ApplyconceptsaboutemotionsandmoodstospecificOBissues.4-3

DifferentiateBetween

EmotionsandMoodsInthepast,emotionswereignoredinOBMythofrationalityManagersworkedtomakeemotion-freeenvironments.Emotionswerebelievedtobedisruptive.Emotionsinterferedwithproductivity.Nowweknowthatemotionscan’tbeseparatedfromtheworkplace.LO14-4

DifferentiateBetween

EmotionsandMoodsLO14-5

DifferentiateBetween

EmotionsandMoodsSixessentiallyuniversalemotionsAngerFearSadnessHappinessDisgustSurpriseLO14-6

DifferentiateBetween

EmotionsandMoodsMaybeplacedalongaspectrumofemotionHappinessSurpriseFearSadnessAngerDisgustLO14-7Disgust

DifferentiateBetween

EmotionsandMoodsLO14-8

DiscussWhetherEmotionsAre

RationalandWhatFunctionsTheyServeDecisionMakingThinkingFeelingLO24-9

DiscussWhetherEmotionsAre

RationalandWhatFunctionsTheyServeLO24-10Doemotionsmakeusethical?Researchonmoralemotionsquestionsthepreviousbeliefthatemotionaldecisionmakingisbasedonhigher-levelcognitiveprocesses.Ourbeliefsareshapedbyourgroups,resultinginanunconsciousfeelingthatoursharedemotionsare“right.”Peoplewhoarebehavingethicallyareatleastpartiallymakingdecisionsbasedontheiremotionsandfeelings,andthisemotionalreactionwilloftenbeagoodthing.

IdentifytheSourcesof

EmotionsandMoodsPersonalityMoodsandemotionshaveatraitcomponent.Affectintensity–howstronglypeopleexperie