质量管理5大工具实例（Examplesof5toolsforqualitymanagement）.pdf

质量管理5大工具实例（Examplesof5toolsforqualitymanagement）--第1页

质量管理5大工具实例（Examplesof5toolsforquality

management）

Fivetoolsoftotalqualitymanagement

Practicalskillsofqualitymanagementtosolvedailybusiness

problems.

Withtherapidspreadofqualitymovement,manypeoplespend

alotoftimeandeffortintheirownenterprisestoimplement

qualitymanagement.However,theyareoftendisappointedto

findthatitisdifficultforthemtoknowwhichqualitytools

andtechniquesaremostsuitableforspecificoccasions.

Herearesomequalitytoolsandhowtousethemtosolveeveryday

businessproblems.Thediscussionofeachtoolincludesthe

following:whentouse,whennottouse,training,whatcanbe

achieved,whatmattersneedattention,andhowtouseit.

Aquariummeeting

Itsawayoforganizingmeetings.Differentgroupssharethe

viewsandinformationofeachotherinacooperativespirit.

So,letthesalesdepartmentmeetwiththecustomerservice

department,orseniormanagementandmanagementconsultants,

thiswillwork.

Whentouse:fishtankmeetingsstrengthencommunication

betweencertaingroupsandotherstakeholders,suchas

customers,suppliersandmanagers.

质量管理5大工具实例（Examplesof5toolsforqualitymanagement）--第1页

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Whennottouse:ifthismethodcannotclearlydistinguishthe

responsibilitiesofeachgroup,itisnotappropriatetouse.

Training:Conferenceconvenerneedtoreceivetraining.

Whatpurposecanbeachieved:quicklyimproveunderstandingand

clearmisu