旅游业务英语沟通考核试卷.docxVIP

旅游业务英语沟通考核试卷

考生姓名：__________答题日期：_______年__月__日得分：_________判卷人：_________

一、单项选择题（本题共20小题，每小题1分，共20分，在每小题给出的四个选项中，只有一项是符合题目要求的）

1.WhichofthefollowingisNOTameansoftransportationfortravel?()

A.Airplane

B.Train

C.Subway

D.Cruise

2.Whenbookingahotel,whatdoesDPusuallystandfor?()

A.DeparturePoint

B.DepositPaid

C.DailyPrice

D.Distancefromthecitycenter

3.Ifacustomerasksforadoubleroom,whatdoesittypicallymean?()

A.Aroomwithonebedfortwopeople.

B.Aroomwithtwobedsforoneperson.

C.Aroomwithtwobedsfortwopeople.

D.Aroomwithonebedforoneperson.

4.Whichofthefollowingphrasesindicatesacustomerwouldliketocheckout?()

A.Idliketoextendmystay.

B.CanIhavealatecheck-out?

C.Illsettlemybillnow.

D.Isthereroomserviceavailable?

5.Whatisthecorrectwaytorespondtoaguestscomplaintaboutnoise?()

A.Itsquieteverywhereatthistimeofnight.

B.Iapologizefortheinconvenience.Letmefindyouaquieterroom.

C.Itsnotourresponsibility.

D.Youshouldhaverequestedaquieterroomwhenyoucheckedin.

6.WhichofthefollowingisNOTacommontouristattraction?()

A.Museums

B.Beaches

C.Shoppingmalls

D.Historicalsites

7.WhatdoesFITmeaninthetourismindustry?()

A.ForeignIndividualTraveler

B.FreeIndependentTraveler

C.FullyInclusiveTour

D.First-ClassInterpreter

8.IfaclientasksforanATM,whataretheyreferringto?()

A.AutomatedTellerMachine

B.AirportTerminalManagement

C.AlternativeTravelMethods

D.AdvancedTravelManagement

9.Whichoftheseisaphraseyoumightusetoofferhelpwithluggage?()

A.CanIhelpyouwithyourbaggage?

B.Youllhavetocarryyourownbags.

C.Luggageassistancewillcostextra.

D.Imnotstrongenoughtohelpwithheavyluggage.

10.Whatisthecorrecttermforaflightthatcontinuesonthesameplaneafterastop,withoutchangingplanes?()

A.Directflight

B.Connectingflight

C.Non-sto