美世国际职位评估体系课件(演示版).pptVIP

************************************MercerHumanResourceConsultingFactor2:Communication

因素2：沟通ThisfactorisafunctionoftheNatureandFrameofCommunication.这个因素是从沟通的属性和框架两方面对职位进行评估Itcapturesthecommunicationskills,whicharefrequentlyrequiredintheposition,withinaswellasoutsideoftheorganization.它反映的是职位被经常要求到的沟通方面的技能要求，包括组织内部和组织外部的Process评估流程：Identifythemostdifficultorchallengingcommunicationcontext识别最困难的或最有挑战的沟通内容Identifythenatureofthecommunication确定沟通的属性Identifythepartiesinvolved,whetherinternalorexternaltothecorporation确认参与的沟通对象是属于组织内部的或外部的Determinethekindofinvolvementbytheparties,whetheritbeofsharedordivergentinterests确定参与沟通对象的参与类型，是共享利益还是分歧利益的Pleaserefertopage7ofIPE3.1SystemManual请翻到IPE3.1使用手册的第7页沟通框架CommunicationFrameMercerHumanResourceConsultingDetermineNatureofCommunication

确定沟通属性COMMUNICATION沟通Convey传达AdaptExchange交互和交流Influence影响Negotiate谈判NegotiateLongterm长期影响的谈判Nature本质DesiredOutcome预期输出+=Communicatebystatement,suggestion,gesture,orappearance通过表达、建议、手势或外表来沟通Understandingofinformation理解信息Reachagreementthroughflexibilityandcompromise通过灵活和折中的办法达成一致Effectchangewithoutdirectexerciseofcommand非直接行使指令，而引起变化Acceptanceofconcept/practice/Approach接受概念／操作／方法Cometoagreementbymanagingcommunicationsthroughdiscussionsandcompromise通过探讨和妥协控制沟通，达成协议Acceptanceofcompleteproposalbycompromise/discussion通过探讨／妥协等接受整体建议和方案Managecommunicationsofgreatimportancewithinanintegratedframeworkand/orwithlong-termimplications运用非常重要的沟通，且在一个整合的构架内和/或具有长期影响Acceptanceofstrategicagreement接受战略性协议Comprehensionoffacts/practices/policies理解事实／操作／政策MercerHumanResourceConsultingFrequencyofCommunication

沟通频率Frequency频率1234Convey传达1.Frequent频繁的1.5Continuous持续的1018253330384553AdaptExchange交互和交流1.5Occasional偶尔的2.Frequent频繁的2.5