MBA联考英语作文模板.pdf

投诉信

日期

Dearsir,

(第一段)

IamsorrytoinformyouthatIamunhappyabout__________________，

soIregrettohavetocomplain_____________〔提出投诉，表示遗憾〕

(第二段)

Thereare________________(问题1)，______________(造成的影响)；

___________________(问题2)，_________________(造成的影响)；

〔该段主要用于陈述不满的原因〕。

〔第三段〕

Iwouldappreciateitverymuchifyourcompanycouldlookintothe

matterandarrangeforareplacementofthefaultygoodspromptly.SoI

proposethatyou___________________________________________,

Iamlookingforwardtoyourearliestreply.

〔该段主要提出补救的建议〕

Sincerelyyours

XXX

学习文档仅供参考

常见词和关键词：latedelivery，cause，fulfillorder，oncheckingthe

goodsreceive(当验货时)，Ifoundthat,sincethelatedeliveryhascaused

dissatisfactionamongourcustomers,Iconsidering,discount,Isuggest

that,Iproposethat,recently,refuse,asyouknown,after-salesservice,

breakdown,immediate,shipment,delay,

学习文档仅供参考

抱歉信

日期

Dearsir，

〔第一段〕

Thankyouforyourletterof______〔时间〕.Iamverysorrytohearabout

yourproblemswithmyfaulty.Ihadnoideathatyouwereinanyway

dissatisfied.(感谢对方告知实情，并表示抱歉)

〔第二段〕

Ifyouhadletmeknowearlier,Icouldhaveinvestigatedthisimmediately.

Pleaseallowmetoexplainwhat

happened.__________________________________(解释原因)；

————————————〔提出解决方案〕；ifyouexperienceany

difficulties,pleasecallmeorfaxmeatonceandIwilltakeimmediate

action.〔该段用于解释原因并提出解决方案〕

〔第三段〕

PleaseletmeapologizetoexpresshowsorryIam.Iwillmakeeffortsto

preventarecurrence.(我们将尽力防止此事再次发生)

Sincerelyyours

XXX

常见词和关键词：excellent,apologize

学习文档仅供参考

感谢信

日期

DearSir,

〔第一段〕

Iamwritingthislettertoexpre