民航乘务英语- 课件Mission 9 处理其他紧急事件.pptx

民航乘务英语EnglishforCabinCrew

Mission9HandlingotherEmergencies任务九处理其他紧急事件Part1：LearningObjectivesPart2：ConversationPart3：Announcement

Part1LearningObjectives知识目标：掌握处理颠簸、客舱失火、客舱释压、紧急撤离等紧急情况的处置流程及专业英文表达。能力目标：1.运用客舱紧急事件处置要点进行英文对话及相关服务。2.具备进行紧急事件客舱广播的能力。3.能够流利说出英文口令。素质目标：落实“三个敬畏”民航精神。Missio9HandlingOtherEmergencies

Part2ConversationI.Pointsofservicelanguage.（1）Dealingwiththeturbulence处理颠簸Weareexperiencingsometurbulence.我们正在经历颠簸。Foryoursafety,pleasereturntoyourseatimmediatelyandfastenyourseatbelts.为了您的安全，请您立即回到自己的座位并系好安全带。Don’tworry,sir.Wehavethecon?dencethattheturbulenceisnormal.请不要担心，先生。我们认为这次颠簸是正常情况。Cabinservicewillbesuspendedduringturbulence.飞机颠簸期间将会暂停客舱服务。Missio9HandlingOtherEmergencies

（2）Dealingwiththe?reinthecabin处理客舱失火Don’tbeafraid,madam.Thereisaminorfireinthelavatory.Wearedealingwiththat.不要害怕，女士。洗手间出现了一个小火情。我们正在处理。Allour?ightattendantsarewell-trainedandwecanhandleit.所有乘务员都是训练有素并能处理该类情况的。Pleasetrustus.请相信我们。The?reisnowundercontrol.火情已处置。Missio9HandlingOtherEmergenciesI.Pointsofservicelanguage.Part2Conversation

（3）Dealingwiththedepressurization处理释压Itwascausedbythechangeofairpressure.这是由于空气压力的变化引起的。Youcanrelievetheearachebyswallowing.您可以通过吞咽动作来缓解耳痛。Missio9HandlingOtherEmergenciesI.Pointsofservicelanguage.Part2Conversation

（4）Dealingwiththeemergencylanding处理紧急情况Fastenyourseatbeltimmediatelyandremaininyourseats.请立即系好安全带并坐好。Don’tworry.Ourcaptainhasfullcompetencetolandsafely.不要担心，机长有能力进行安全降落。We?ightattendantsarecapableforin-?ightemergencies.我们乘务有能力进行机上紧急情况处理。Youmustadoptthebraceposition.您必须采取防冲击姿势。Youmustbendoverandplaceyourheadbetweenyourk