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DellOpenManageEnterpriseServices
Version4.1
UsersGuide
May2024
Rev.A00
Notes,cautions,andwarnings
NOTE:ANOTEindicatesimportantinformationthathelpsyoumakebetteruseofyourproduct.
CAUTION:ACAUTIONindicateseitherpotentialdamagetohardwareorlossofdataandtellsyouhowtoavoid
theproblem.
WARNING:AWARNINGindicatesapotentialforpropertydamage,personalinjury,ordeath.
©2024-DellInc.oritssubsidiaries.Allrightsreserved.DellTechnologies,Dell,andothertrademarksaretrademarksofDellInc.orits
subsidiaries.Othertrademarksmaybetrademarksoftheirrespectiveowners.
Contents
Chapter1:AboutOpenManageEnterpriseServices6
HowServicesworks6
DeviceinformationcollectedbyServices6
Chapter2:OpenManageEnterpriseServicescapabilitiesavailablewithDellservicecontracts8
Chapter3:OpenManageEnterpriseandpluginshardwarerequirements10
HardwarerequirementsforOpenManageEnterprisewithdefaultplugins12
HardwarerequirementsforOpenManageEnterprisewithServicesplug-in12
Chapter4:OpenManageEnterpriseServicessupportmatrix14
Chapter5:Roleandscope-basedaccess15
Chapter6:InstallingOpenManageEnterpriseServices18
Chapter7:RegisterOpenManageEnterpriseServices20
Chapter8:SiteHealth22
Runconnectivitytest23
ViewmanageddevicesinServices23
ViewunmanageddevicesinServices24
Resolveissueswithstagingdevices24
Viewreasonandremediationforstagingdevices25
SearchServicesplug-incasesandcollections25
Chapter9:Prerequisitesformanagingdevices26
Prerequisitesformanagingnetworkswitches26
Prerequisitesformanagingservers26
Chapter10:Groupdevicesforeffectivemanagementandmonitoring27
Predefine
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