护理服务流动红旗科室方案.docxVIP

优质护理服务流动红旗科室方案

目录

一、方案概述................................................3

1.1方案背景.............................................3

1.2方案目标.............................................4

1.3方案实施原则.........................................5

二、评选标准与流程..........................................5

2.1评选标准.............................................7

2.1.1护理质量标准.....................................8

2.1.2服务态度标准.....................................9

2.1.3护理安全标准....................................10

2.1.4教学培训标准....................................11

2.2评选流程............................................12

2.2.1自评阶段........................................13

2.2.2互评阶段........................................14

2.2.3专家评审阶段....................................15

2.2.4结果公示与反馈..................................16

三、流动红旗科室评选活动实施步骤...........................17

3.1宣传动员............................................19

3.2报名与自评..........................................20

3.3评估与审核..........................................20

3.4结果公布............................................21

3.5表彰与奖励..........................................22

四、流动红旗科室的日常管理与维护...........................23

4.1科室自我管理........................................24

4.2质量监控............................................25

4.3持续改进............................................26

五、流动红旗科室的激励机制.................................27

5.1表彰与奖励..........................................27

5.2激励措施............................................28

5.2.1内部晋升........................................29

5.2.2外部交流........................................30

5.2.3经费支持........................................31

六、流动红旗科室的经验交流与推广...........................32

6.1内部经验分享........................................33

6.2外部交流合作........................................34

6.3成果总结与推广......................................35

七、方案评估与改进.........................................36

7.1评估