人工智能技术在供电营业服务中的应用.pdfVIP

信息化技术应用TECHNOLOGYANDINFORMATION

人工智能技术在供电营业服务中的应用

112

肖辉 苑梦娟 刘长明

1. 国网保定供电公司 河北 保定 071000；

2. 国网邢台供电公司 河北 邢台 054001

摘 要 现阶段，人工智能技术在社会各行各业生产环节中都得到了广泛应用。基于电力服务环节本身的复杂性特

点，将人工智能技术与供电营业服务相结合可建立健全的供电企业营业服务系统，减少供电营业服务中出现失误问

题的概率，因此，电力部门需要以电力营业厅实际运行需求为依据，在把控人工智能技术应用重点的基础上，开展

供电营业服务工作，以减少电力营业厅运行所需要的人工成本。基于此，本文主要研究了人工智能技术在供电营业

服务中的应用。

关键词 人工智能技术；供电营业服务；电力营业厅

ApplicationofArtificialIntelligenceTechnologyinPowerSupplyBusinessServices

112

XiaoHui,YuanMeng-juan,LiuChang-ming

1.StateGridBaodingPowerSupplyCompany,Baoding071000,HebeiProvince,China;

2.StateGridXingtaiPowerSupplyCompany,Xingtai054001,HebeiProvince,China

AbstractAtpresent,artificialintelligencetechnologyhasbeenwidelyusedintheproductionprocessofallwalksoflife.

Basedonthecomplexitycharacteristicsofpowerservicelinkitself,thecombinationofartificialintelligencetechnology

andpowersupplybusinessservicescanestablishasoundpowersupplyenterprisebusinessservicesystem,andreducethe

probabilityoferrorsinpowersupplybusinessservices.Therefore,thepowersectorneedstobebasedontheactualoperation

needsoftheelectricpowerbusinesshall,andcarryoutpowersupplybusinessserviceworkonthebasisofcontrollingthe

applicationfocusofartificialintelligencetechnology,soastoreducethelaborcostsrequiredfortheoperationoftheelectric

powerbusinesshall.Basedonthiscondition,thispapermainlystudiestheapplicationofartificialintelligencetechnologyin

powersupplybusinessservices.

Keywordsartificialintelligencetechnology;powersupplybusinessservices;electricpowerbusinesshall

引言