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SixSigmaGeneralView英文的培训课件
SixSigma2
LearningObjectivesTheNeedforSixSigmaSixSigma-Vision,PhilosophyandStatisticalMethodBreakthroughStrategyandFocusofSixSigmaSixSigmaSystem-BlackBelts,GreenBeltsandManagement
WhyImplementSixSigmaNow?“NothingNew”MostoftheSixSigmatoolshavebeenaroundfordecadesNeglectedduetodifficultyanddisciplineBUTWorldwidecompetitionMakesneglectdangerousComputingresourcesMakesapplicationpossible
99%GoodisNotGoodEnough5,000incorrectsurgicalprocedureseachweek20,000lostarticlesofmaileachhourNoelectricityforalmost7hourseachmonthUnsafedrinkingwaterforalmost15minuteseachday
WhereDoesIndustryStand?7SigmaScaleofMeasure1,000,000100,00010,0001,000100101PPM?RestaurantBillsDoctorPrescriptionWritingPayrollProcessingOrderWrite-upJournalVouchersWireTransfersAirlineBaggageHandlingPurchasedMaterialLotRejectRateDomesticAirlineFlightFatalityRate(0.43PPM)Best-in-ClassAverageCompany345621IRS-TaxAdvice(phone-in)(140,000PPM)
SixSigmaViewofQuality100%InspectionInefficientManagementinvolvementisKEYFocusontheProcessContinuousImprovementisaPhilosophyofDoingBusinessReductionofVariation
SixSigmaFocusDelightingtheCustomerthroughFlawlessExecutionRapidBreakthroughImprovementAdvancedBreakthroughToolsthatWorkPositiveandDeepCultureChangeRealFinancialResultsPassion+Execution=FastandLastingResults
SixSigmaisaVisionTheVisionofSixSigmaistodelightcustomersbydeliveringworld-classqualityproductsthroughtheachievementofSixSigmalevelsofperformanceineverythingwedo.?6
SixSigmaisaPhilosophyThePhilosophyofSixSigmaistoapplyastructured,systematicapproachtoachievebreakthroughimprovementacrossallareasofourbusiness.Philosophy?6
SixSigmaisaStatisticalMethodKnowwhat’simportanttothe Customer(CTQ’s)ReducedefectsCenteraroundtargetReduceVariation
BreakthroughStrategySixS
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