饭店情景英语（第二版）课件：Courtesy Hospitality礼貌热情.ppt

酒店基础英语(C:ClerkG:Guest)C:WelcometoEasternhotel.G:Thankyou.C:WelcomebacktoHolidayInn.G:Thankyou.C:Howareyou,Sir?G:I’mfine.Thankyou,andyou?C:Howdoyoudo?G:Howdoyoudo?/Nicetomeetyou.C:Nicetoseeyou,Madam.II.DialoguesBACKNEXT酒店基础英语(C:ClerkG:Guest)G:Thankyou.It’snicetobehere.C:Pleasedtomeetyou.G:Happytomeetyoutoo.C:MayIhelpyou,Sir?G:Yes.I’dliketoaskaboutthebestfoodinyourhotel.C:WhatcanIdoforyou,Ladies?G:Yes,we’dliketoknowwherethenearestshoppingcentreis.II.DialoguesPREV.NEXT酒店基础英语II.DialoguesTipsIftheconversationdevelops,rememberafewpoints:Alwaysremainformaltowardstheguests.Alwaysremaincourteousandhospitabletowardsthem.Neverdiscusspersonalissues.Alwaystrytohelpthemasmuchasyoucan.PREV.BACK酒店基础英语courtesyn. 礼貌;谦恭hospitalityn. 热情；好客behavev. 举止;表现 courteousadj. 有礼貌的;谦恭的 hospitableadj. 热情友好的；好客的welcomingadj. 热情的；欢迎的respectfuladj. 尊敬人的;恭敬的 essentialadj. 本质的;最重要的deservev. 应受,值得III.WordsExpressionsBACKNEXTCourtesyHospitality礼貌热情饭店情景英语CourtesyHospitality礼貌热情饭店情景英语CourtesyHospitality礼貌热情饭店情景英语CourtesyHospitality礼貌热情饭店情景英语CourtesyHospitality礼貌热情饭店情景英语CourtesyHospitality礼貌热情饭店情景英语CourtesyHospitality礼貌热情饭店情景英语CourtesyHospitality礼貌热情饭店情景英语CourtesyHospitality礼貌热情饭店情景英语CourtesyHospitality礼貌热情饭店情景英语CourtesyHospitality礼貌热情饭店情景英语CourtesyHospitality礼貌热情饭店情景英语饭店情景英语饭店情景英语饭店情景英语饭店情景英语饭店情景英语饭店情景英语饭店情景英语饭店情景英语饭店情景英语饭店情景英语CourtesyHospitality礼貌热情MajorContents酒店基础英语酒店基础英语???1.Why?2.Meanswhat?3.Ifnot,then?4.How?I.Leading-inBACKNEXT酒店基础英语1.Why?Courtesyhospitalityisthemannerwebehavetowardsotherpeople.It’sthewayeveryonelikestobetreated.I.Leading-