企业如何构建多元化的绩效考核.docxVIP

企业如何构建多元化的绩效考核

目录

1.内容综述................................................3

1.1绩效考核的重要性.....................................3

1.2多元化绩效考核的背景.................................4

2.多元化绩效考核的定义与原则..............................6

2.1多元化绩效考核的定义.................................7

2.2多元化绩效考核的原则.................................7

3.多元化绩效考核的要素....................................8

3.1绩效目标.............................................9

3.2绩效指标............................................10

3.3评价方法............................................11

3.3.1自我评价........................................13

3.3.2同事评价........................................14

3.3.3上级评价........................................15

3.3.4客户评价........................................16

4.构建多元化绩效考核的步骤...............................17

4.1明确企业战略与核心价值观............................18

4.2设定多元化的绩效目标................................20

4.3制定多元化的绩效指标体系............................21

4.3.1选择关键绩效指标................................22

4.3.2设计平衡计分卡..................................23

4.4确定评价方法与工具..................................25

4.5建立绩效考核流程与制度..............................26

4.6实施与反馈..........................................28

4.6.1定期绩效考核....................................29

4.6.2绩效沟通与辅导..................................30

4.7持续改进与优化......................................31

5.多元化绩效考核实施中的挑战与应对策略...................33

5.1挑战分析............................................34

5.1.1标准难以统一....................................35

5.1.2评价主体主观性强................................36

5.1.3绩效反馈不及时..................................37

5.2应对策略............................................39

5.2.1制定统一的标准与规范............................40

5.2.2培训评价主体，提高客观性.........................41

5.2.3建立高效的反馈机制..............................42

6.案例分析...............................................44

6.1案例一..............................................45

6.2案例