服务外包英语课件：Cultural Aspects.pptx

CulturalAspects

ContentsPassageTwo4StartingUp1ListeningSpeaking2PassageOne3LanguageLab7TipsforProfessionals7Writing5Mini-project6

StartingUpWorkinpairsandlistwhatculturalproblemsyouthinkacompanymaycomeacrosswhenitoutsourcespartsoftheirservicestoanothercompany.Task1

StartingUpDecidewhetherthefollowingbusinessetiquettesareacceptableinyourcountry.Subordinatesoftencalltheirbossbytheirfirstname.Ifyouhavealunchwithaclient,youcantalkaboutanythingratherthanwork.Task2

StartingUpSearchinformationonlineaboutthebusinessculturesinanoutsourcingcountryyoumayfeelinterested.Youcaninvestigateitfromthefollowingaspects.MeetingsTeamworkingCommunicationstylesTask3

ListeningSpeakingDialogueOneDialogueTwoSpeakingTask

Dialogueone---keywordscollidev.tomeetorcometogetherwithsomethingthatisverydifferent抵触Example:1)Viewscollide看法相左2)ThepresidenthascollidedwithCongressoverhisbudgetplan.总统在预算计划上与国会冲突。

DialogueOne---keywordsconfrontationn.afightorargument对抗，冲突Example:1)Banksoftenenterintoconfrontations.银行之间经常形成对抗局面。2)Therewereviolentconfrontationsbetweenpoliceanddemonstrators.警察和示威者之间存在暴利对抗。

L-Task1DialogueOne---keywordsshortlistn.alistofthemostsuitablepeopleforajob,chosenfromallthepeoplewhowerefirstconsidered决选名单Example:1）Wevedrawnupashortlistforthejob.我们已经为这份工作拟定了一份候选人名单。2）Shesontheshortlistforasalesmanagerpost.她在一个销售经理岗位的候选人名单内。

DialogueOneScriptListeningTaskListentoanexcerptaboutavoidingcultureclashinoutsourcingandlistthethreestepstoavoidcultureclashaccordingtowhatyou’veheard.___________________________________________________________________________

DialogueOneDialogue1Script_1Over65%ofoutsourcingrelationshipsfailpartiallyortotallyduetoalackofunderstandingbetweentheoutsourcingcompanyandtheirpartners.Theculturaldiff