- 1、本文档共9页,可阅读全部内容。
- 2、有哪些信誉好的足球投注网站(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
- 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
BizEnglishforBeginnersLesson16Telephoning2ToinsertyourcompanylogoonthisslideFromtheInsertMenuSelect“Picture”LocateyourlogofileClickOKToresizethelogoClickanywhereinsidethelogo.Theboxesthatappearoutsidethelogoareknownas“resizehandles.”Usethesetoresizetheobject.Ifyouholddowntheshiftkeybeforeusingtheresizehandles,youwillmaintaintheproportionsoftheobjectyouwishtoresize.WebInternationalEnglish
Checkingandclarifyinglanguage
Workwithapartner.Whataresomeproblemsyoumightfacewhenonthephone?SomeonespeakstooquicklyYoucan’tunderstandwhattheywant????
ProblemSolvingYoudon’tunderstandsomethingthatwassaidI’msorry,Ididn’tquitegetthatThecallerspeakstooquicklyCouldyouspeakabitmoreslowlyplease?Youdon’tunderstandwhatthecallerwantsyoutodoI’msorry,couldyoujustclarifythatforme?YouneedthecallertoexplainagainWouldyoumindgoingoverthatagain?You’renotsureifyourinformationiscorrectCanIjustreadthatbacktoyou?Youdon’tknowhowtosayawordI’mnotsurehowtosaythis,Ithinkit’s…
ProblemSolvingYoudon’tknowhowtospellawordHowdoyouspellthat?YouneedthecallertorepeatsomethingCouldyousaythatagainplease?ThecallerspeakstooquietlyCouldyouspeakupabit?ThereisaproblemwiththeconnectionI’msorry,wehaveabadconnection,canIcallyourightback?YouarenotfreetotalkrightnowI’msorry,I’mabittiedupatthemoment.CouldIcallyoubackat5?Youdon’tknowwhatawordmeansCouldyoupleaserephrasethat?Youdidn’thearanumberclearlyWasthat15,one-fiveor50,five-zero?
Takingandleavingmessages
Workwithapartner.MatchthesentencesinAwiththecorrectanswerinBAB1.CouldIspeaktoHattieZhouplease?a.Thankyouforyourhelp.Goodbye2.Who’scallingplease?b.Certainly.Holdononemomentplease3.CanItakeamessage?c.ThisisKelvinJonesfromEllicod4.CouldItak
您可能关注的文档
- 高校辅导员笔试面试资料 关于高校教学秘书岗位的几点思考.pdf
- 辅导员招聘15-30天突击资料 新媒体下如何进行大学生思政教育.doc
- Basic Biz English课件 Lesson 18 Meetings学习专业资料.ppt
- Basic Biz English课件 Lesson 17 Presentations 2学习专业资料.ppt
- Basic Biz English课件 Lesson 15 Socialising学习专业资料.ppt
- Basic Biz English课件 Lesson 14 Products and Services学习专业资料.ppt
- Basic Biz English课件 Lesson 13 Job Skills学习专业资料.ppt
- Basic Biz English课件 Lesson 12 Arrangements学习专业资料.ppt
- Basic Biz English课件 Lesson 11 Writing 2学习专业资料.ppt
- Basic Biz English课件 Lesson 10 Telephoning 1学习专业资料.ppt
文档评论(0)