【CMO CouncilKPMG】营销和数据安全.docx

【CMO CouncilKPMG】营销和数据安全.docx

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MARKETINGANDDATASECURITY:

TheUnlikely

BrandBuildingPartnership

CanMarketingandSecuritySafeguardBrandTrustAmidtheDataStorm?

MARKETINGANDDATASECURITY:THEUNLIKELYBRANDBUILDINGPARTNERSHIP

TABLEOFCONTENTS

SECTION1:SECTION2:

COLLABORATIONALIGNMENTSOUNDOFF

3

Introduction

14

KPMGExpertCommentary

5

HowMarketingSeesThreats

17

PSEGLongIsland:JohnKupcinski

6

Initiatives,Campaigns,MarTech

18

Teradata:AditiUppal

8

Capabilities:Brand,Data,CX,EX

19

TheDoctor’sCompany:JesmineLaRussa

11

Marketing-SecurityRelationshipStrengthbyIndustry

20

VeteranProductMarketingLeader:HarshSingh

12

OvercomingObstacles

21

Trustwave:JodieHoare(formerly)

?2024CMOCouncil.Allrightsreserved.2

MARKETINGANDDATASECURITY:THEUNLIKELYBRANDBUILDINGPARTNERSHIP

INTRODUCTION

Marketersarelookingtoacquiremorecustomerdatafrommoresourceswiththesunsettingofcookies.Data-hungryartificialintelligence(AI)

technology,suchasChatGPT,leveragesdatainwholenewways.

Personalizedmessagingandtargetedcampaignsmeanmoreinformationflowingthroughthedatasupplychain.

Breachesandincidentsarelikely,ifnotimminentinsomecases,andwilltakeasledgehammertobrandtrust.Theunexpectedlineofdefense:theChiefMarketingOfficer(CMO)-ChiefInformationSecurityOfficer(CISO)partnership.Isyourpartnershipstrongenoughtokeepyourbrandsafeduringthecomingdatastorm?

Inthisstudy,conductedbytheCMOCouncilandKPMG,wefoundthatathirdofmarketing-securitypartnershipsarenotcollaboratingeffecti

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