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MARKETINGANDDATASECURITY:
TheUnlikely
BrandBuildingPartnership
CanMarketingandSecuritySafeguardBrandTrustAmidtheDataStorm?
MARKETINGANDDATASECURITY:THEUNLIKELYBRANDBUILDINGPARTNERSHIP
TABLEOFCONTENTS
SECTION1:SECTION2:
COLLABORATIONALIGNMENTSOUNDOFF
3
Introduction
14
KPMGExpertCommentary
5
HowMarketingSeesThreats
17
PSEGLongIsland:JohnKupcinski
6
Initiatives,Campaigns,MarTech
18
Teradata:AditiUppal
8
Capabilities:Brand,Data,CX,EX
19
TheDoctor’sCompany:JesmineLaRussa
11
Marketing-SecurityRelationshipStrengthbyIndustry
20
VeteranProductMarketingLeader:HarshSingh
12
OvercomingObstacles
21
Trustwave:JodieHoare(formerly)
?2024CMOCouncil.Allrightsreserved.2
MARKETINGANDDATASECURITY:THEUNLIKELYBRANDBUILDINGPARTNERSHIP
INTRODUCTION
Marketersarelookingtoacquiremorecustomerdatafrommoresourceswiththesunsettingofcookies.Data-hungryartificialintelligence(AI)
technology,suchasChatGPT,leveragesdatainwholenewways.
Personalizedmessagingandtargetedcampaignsmeanmoreinformationflowingthroughthedatasupplychain.
Breachesandincidentsarelikely,ifnotimminentinsomecases,andwilltakeasledgehammertobrandtrust.Theunexpectedlineofdefense:theChiefMarketingOfficer(CMO)-ChiefInformationSecurityOfficer(CISO)partnership.Isyourpartnershipstrongenoughtokeepyourbrandsafeduringthecomingdatastorm?
Inthisstudy,conductedbytheCMOCouncilandKPMG,wefoundthatathirdofmarketing-securitypartnershipsarenotcollaboratingeffecti
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