ZZ202425酒店服务赛项英语题库.pdf

沈阳现代化都市圈职业院校技能大赛

中职酒店服务赛项专业英语问答赛卷

一、餐饮服务部分情景应答及答题要点：

1.Q:Asktheguestsiftheyhaveareservationwithyourrestaurant.

2.Q:Howdoyoucheckupontheguest’snameofthereservation?

3.Q:Theguestsneedatablefor4,andtheywouldliketodinesomewherequiet.

4.Q:Canyouexplainthetermsofbreakfastbothforadultsandchildreninthehotel?

5.Q:Ifyouwanttoconfirmthereservationofthedinner,whatwillyousay?

6.Q:Informtheguestthattherestaurantisfullybookedat6pm,andsuggesthimtobook

atableat7:30pm.

7.Q:Whatwouldyoudowhentheguestcomplainsthattherestaurantistoonoisy?

8.Q:Asktheguests’preferenceforfood,Chinese,Western,JapaneseorKorean.

9.Q:Howdoyouoffertotakeorderfortheguestsintheevening?

10.Q:Howdoyouasktheguesttocheckhisbill?

11.Q:Visitthetabletocheckifyourserviceissatisfactory.Informtheguestthelast

coursewillbedessert.

12.Q:Asktheguesthispreferenceforjuice.

13.Q:Asktheguest’schoiceofwine.

14.Q:Whatwillyousaywhenservingthegueststheirdessert?

15.Q:Asktheguesthowhewouldlikehissteakprepared.

16.Q:WhatisthedutyofaFoodandBeverageManager?

17.Q:TellthegueststhegeneralsequenceofaChinesedinner.

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18.Q:Whatdoyourecommendiftheguestordersafreshwhitewaterfish?

19.Q:Howdoyouaskabouttheguest’spreferenceforbuffetoralacarteservice?

20.Q:Howdoyouaskabouttheguest’spreferenceforsalad?

21.Q:Howdoyourespondtoaguest’scomplimentstoyourservice?

22.Q:Howdoyouasktheguestwhereheorshewouldliketosit?

23.Q:Asktheguestwhatvegetablehe’dliketohavewithhischicken.

24.Q:Whatdoyousayinseeingofftheguests?

25.Q:Telltheguestwhatexactlyisthedishof“SpaghettiwithLamb”.

26.Q:Asahostess,what’sthefirstthingyouneedtofindoutwhentheguestarrives?

27.Q:WhatwillabartendertelltheguestsaboutMargarita?

28.Q:Whatwouldyousayiftheguestwantstoknowthebusinesshoursofy