(英文)罗宾斯管理学考研笔记1-19章.docx

Management(9tdEdition)罗宾斯《管理学》英文笔记（1-13）

Chapter1introductiontomanagementandorganization

Managers

Managerscoordinateandoverseetheworkofotherpeopletoaccomplishorganizationalgoals.

Non-managerialemployeesworkdirectlyonajobortaskandhavenoonereportingtothem.

Classifyingmanagers:

Topmanagersaremanagersatorneartheupperlevelsoftheorganizationwhoareresponsibleformakingorganization-widedecisionsandestablishingtheplansandgoalsthataffecttheentireorganization.

Middlemanagersarethosebetweenthelowestandtoplevelsoftheorganizationwhomanagetheworkoffirst-linemanagers.

First-linemanagersarethoseatthelowestlevelofmanagementwhomanagetheworkofnon-managerialemployeesandtypicallyaredirectlyorindirectlyinvolvedwithproducingtheorganization’sproductsorservicingtheorganization’scustomers.

Management

Managementinvolvescoordinatingandoverseeingtheworkactivitiesofotherssothattheiractivitiesarecompletedefficientlyandeffectively.

Efficiencymeansdoingthingsrightorgettingthemostoutputfromtheleastamountofinputs.

Effectivenessmeansdoingtherightthings,orcompletingactivitiessothatorganizationalgoalsareattained.

Managementfunctions

Planninginvolvesdefininggoals,establishingstrategiesforachievingthosegoals,anddevelopingplanstointegrateandcoordinateactivities.

Organizinginvolvesarrangeandstructureworktoaccomplishorganizationalgoals.

Leadinginvolvesworkingwithandthroughpeopletoaccomplishorganizationalgoals.

Controllinginvolvesmonitoring,comparing,andcorrectingworkperformance.

Managementroles(HenryMintzberg’smanagerialroles)

Interpersonalrolesinvolvepeopleandotherdutiesthatareceremonialandsymbolicinnature.

Informationrolesinvolvecollecting,receiving,anddisseminatinginformation.

Decisionalrolesinvolvemakingchoices.

Interpersonalroles

Figurehead

象征性首脑，履行许多法律性或社会性的义务

迎接来访者；签署法律