酒店精细化管理与考核大全(258P).docVIP

酒店11大部门

精细化管理与考核大全

目录

第2章营销部精细化管理全案..................................................................................................10

2．2营销部各岗位主要工作职责......................................................................................10

2．2．1营销总监岗位职责........................................................................................10

2．2．2营销部经理岗位职责....................................................................................11

2．2．4销售预订主管岗位职责................................................................................12

2．2．5商务销售主管岗位职责................................................................................13

2．5营销部量化指标与考核方案......................................................................................14

2．5．1营销部量化指标............................................................................................14

2．6营销部各岗位绩效考核方案......................................................................................14

2．6．1营销部经理绩效考核方案............................................................................14

2．6．2营销筹划专员绩效考核方案........................................................................17

2．6．4宴会销售专员绩效考核方案........................................................................19

2．6．5旅行社销售专员绩效考核方案....................................................................20

2．7营销部制度标准与工作标准......................................................................................23

2．7．1商务客人销售标准........................................................................................23

2．7．2商务客人管理标准........................................................................................24

2．7．4会议销售效劳标准........................................................................................25

2．7．5宴会接待效劳标准.....