商务英语口译 （微课版） 课件 第1章：迎接客户 .pptx

商务英语口译（微课版）BusinessEnglishInterpretingBusinessEnglishInterpreting（MicrocourseEdition）Instructedby×××

BusinessReception商务接待ModuleONE

模块一

LearningObjectivesAfterlearningModuleOne,youshouldMasterInterpretingskills,suchasactivelistening,note-taking,etc.Getsupplementaryknowledgeaboutsocialetiquette,businessnegotiation,etc.KnowhowtousewordsandexpressionsaboutBusinessReception.Obtainwaystoimproveinterpretingcompetence.

ReceivingClientsChapter1迎接客户Instructedby×××

LearningObjectivesAfterlearningChapter1,youshouldMasterInterpretingskillsActiveListening.Getsupplementaryknowledgeaboutbusinessetiquette.KnowhowtousewordsandexpressionsaboutReceivingClients.Obtainwaystoimproveinterpretingcompetence.

BackgroundKnowledge01Duringthebusinessreceptionprocess,youshouldalwayspayattentiontobusinessetiquetteandcourtesylanguage.Normally,itispolitetohavetheclientwalkontheright.Whenenteringthedoor,youshouldopenthedoortohavethecliententerfirst.Makesuretheclothesaretidy,andtheappearanceisneat.Dontbetoohumble,butrespecttheclient’scustoms.Duringtheconversation,don’taskabouttheprivacy,suchassalary,age,religion,etc.Businessinterpretersshouldknowthefollowinginadvance:Understandyourclient’sbackgroundandprepareinadvance.Knowtheclient’sobjectivesandtheitinerary.Makeareservationinthehotelfortheclient.Contactinadvancethedepartmentandrelatedpersonnelthattheclientwantstovisit.MakesuggestionstoallowcustomerstousetheirtimereasonablyI.InterpretingSkill(口译技能)ActiveListening积极倾听Notfamiliarwiththetopicorcan’trememberthesourcelanguagebecauseofthedifferencebetweenEnglishandChineseandthelackofforeignlanguageproficiencyNotenoughattention

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