CUSTOMERSATISFACTIONSURVEY外国客户满意度调查表.docx

CUSTOMERSATISFACTIONSURVEY外国客户满意度调查表

Companyname：___________________________Address：___________________________________

TEL:__________________FAX:__________________E-MAIL:_________________

CUSTOMERSATISFACTIONSURVEY

Name/phone:

ThankyoufortakingtheCustomerSatisfactionSurveyfromJINNENG.Thesurveymaytakeyoufiveminutesorsotocomplete.Asourvaluedcustomer,youropinionisextremelyimportantandhavingabetterknowledgeofyourneedsandrequirements,wewouldbeabletodevelopthebetterservicesforyou.Thankyouagainforyourkindsupport!

Pleaserateyoursatisfactionlevelwithyourspecificscoresforthefollowingitems:[level:A:excellent(over85);B:good(70-85);C:Ecumenic(60-70);D:poor(below60)]

SatisfactionDegrees

Content

A

B

C

D

REMARKS

QualitySpecification

Packing

Stability

Price

ServicePackageandtransportation

ShippingAdvice

Accuracy/SpeedofDocumentsReleased

DeliveryoftheCargoes

Speedoffeedback:Telephone/E-MailTraceabilityofYourInquiriesHandlingofCustomerComplaintResponsivenessofStafftoYourNeeds

TherateofContract′simplement

Advice

Pleaseprovideyourcommentsonbelow:

1．WhichaspectsdoyouvaluethemostwhenchoosingReipu’sproducts?

2、HowdoyoulookonReipu’sadvantages(ordis-)amongallofyoursupplier?

Thankyouverymuchfortakingtimetocompletethiscritique,withregards!.Signature:Date: