Unit 6 Drink and Meal Service （II） 课件(共56张PPT)《民航客舱服务英语》（中国人民大学出版社）.pptxVIP

Unit6

DrinkandMealService（II）餐饮服务;

TrainingObjectives

、Tomemorizethewordsandexpressionsaboutdrinkandmealservice

、Tobeabletoreadandpracticetheannouncementsfluently

、Tobeabletogiveannouncementsbasedonthegivensimilarsituations

、TobeabletospeakthecabinserviceEnglishaboutdrinkandmealservice;

III.CabinServiceEnglish;

Warm-up

Discussthefollowingquestionsingroups

1.Ifyoufailtobringthepassengerhismealintime,

whatdoyousaytohimtoshowyourapology?

2.Apassengerwassleepingwhileyouwereserving.

Afterhewakesup,hecomplainshehasn’tgotameal.

Whatwouldyousaytohim?

3.Whatisthedifferencebetweenthemealserviceof

FirstclassandEconomyclass?

4.Couldyoulistseveralkindsofspecialmeals?

5.What’syourrecommendationtoavegetarian

passengerifhedoesnoteatthefoodyouserved?;;

II.CabinAnnouncements--DrinkandMealService

餐饮服务

1.Readtheannouncementsandfillin;

Ladiesandgentlemen,

Wewillbeserving(breakfast/lunch/dinner/lightmeal/snack/refreshment)soon.Today,weoffer1ofnoodleswithbeefand2withchicken.

However,duetothelimited3ofeachselection,weapologizeandappreciateyourunderstandingifyourchoiceof4isnotavailable.Meanwhile,wewillofferyoucoldandhotdrinks.

Fo.ryourconvenience,pleaseputdownyourtray

tableandadjustyourseatbacktothe5position.Thankyou.;

Ladiesandgentlemen,

Wewillbeserving(breakfast/lunch/dinner/light

meal/snack/refreshment)soon.Today,weofferchoicesofnoodleswithbeefandricewithchicken.

However,duetothelimitedquantityofeachselection,we

apologizeandappreciateyourunderstandingifyourchoiceofmealisnotavailable.Meanwhile,wewillofferyoucoldand

hotdrinks.

Fo.ryourconvenience,pleaseputdownyourtraytableandadjustyourseatbacktotheuprightposition.

Thankyou.;

Ladiesandgentlemen,