埃森哲2024成式AI时代的供应链转型报告-化潜能为实效英文版33页.pdf

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Supplychainnetworks

intheageofgenerativeAI:

Turningpromiseintoperformance

TheannualAccenturePulseofChangeIndexfoundthattechnologyrosetothe

topofthelistofbusinessdisruptorsin2023,catapultedbyadvancesingenerative

AI.Thetechnologyisuniqueinitsabilitytoimpacttheentirevaluechain,

reinventingeverypartofanorganizationandresettingtheperformancefrontier.

BasedonourTechnologyVision2024,95percentofexecutivesagreethat

generativeAIwillcompeltheirorganizationtomodernizeitstechnology

architecture.Thegoodnewsforsupplychainleadersisthisexcitingrevolutionin

machinelearningiscreatinganarrayofpossibilitiesforreinventingworkintheir

domaintoo.

Inthispaper,wepresentacomprehensiveandforward-thinkingexploration

oftheopportunitiesacrosstheend-to-endsupplychain.Weseeapplications

ineverythingfromsourcingandplanning,throughmanufacturingandfulfillment,

toaftersalesandservice.Wealsoseesignificantvalueincross-functional

outcomeslikesupplychainsustainability,resilience,talentmanagement,and

customer-centricity.

Canorganizationsrealizethisvaluetoday?Webelievetheycan.Butitmeans

approachinggenerativeAInotmerelyas‘justanother’technologyimplementation.

It’sanenterprisetransformation,withimplicationsforthewayanorganization

thinksaboutitsdata,talent,andwaysofworking.Nottomentionthecritical

importanceofimplementinggenerativeAIresponsiblyandsecurely.

Byembracingthisbroaderchange,supplychainleaderscanfullycapitalizeonthe

ageofgenerativeAI.Anddriveinnovationacrosssupplychainnetworksthat

deliverbetteroutcomesforbusiness,forpeople,andfortheplanet.

It’sanexcitingjourney.Andit’soneIlookforwardtosupportingourclientsoninKrisTimmermans

themonthsandyearsahead.

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