danae zhuang二部分发现社会组织研究人性化一面实验part 2 hawthorne studies精简版.pdfVIP

Part2:

Discoveringsocialorganization

TheHawthornestudiesandthehumansideoftheorganization

Catalogue

I.Theexperiments2

1.Experiment1:testingthelinkbetweenlightinglevelsandoutput–the

illuminationexperiments2

2.Experiment2:testingthelinkbetweenfatigueandoutput–theRelayI

assemblytestroom.2

3.Experiment3and4:testingthelinkbetweenpayandoutput–RelayIIandthe

MicaSplittingexperiment2

4.Experiment5:interviewProgramme–discoveringtheimportanceofaal

life3

5.Experiment6:Bankwiringobservationroom–thepowerofthegroup4

II.Theimportanceofgroupnorms4

III.TheimplicationsoftheHawthornestudies5

1.TheresultsofHawthornestudiesarewidelycreditedwith5

2.Discoveryofthe‘social’:6

3.Managementcanharness利用thepowerofthegroup:6

4.Thereisharmonyofinterestsbetweenworkersandmanagers:6

5.Thenatureofleadershipneedstochange:7

6.Analternativeviewofhumannature:7

IV.CriticsoftheHawthornestudies7

1.TheassumptionsoftheHawthornestudiesassessed:7

Claim1:workersarenaturallycooperativeandharmonious,andformsgroups

spontaneously(testingassumptions1,2,and3)7

Claim2:workersaremoremotivatedbysocialneedsthanfinancialones(testing

assumptions1and2):8

Claim3:thefindingsoftheHawthornestudiescanbereplicatedinmanagement

practice(assumption5)8

Claim4:theresearchdiscoveredthesocial(assumption1)9

Claim5:theHawthornestudiesrepresentaprogressivealternativetoTaylorism