2025未来商业报告 25 predictions and possibilities for 2025 and beyond.docx

Tomorrow’’sCommerce

25predictionsandpossibilitiesfor2025andbeyond

Contents

3Foreword

4Introduction:ExploringtheEvolvingConsumer

51.Humanity:HeartsHeads

6CreativeCommerce:TheHumanTouchinaTransactionalWorld

7PremiumAutomation:WhenHumanMeansHigh-End

8HackingtheHiveMind:HarnessingthePowerofCollectiveCommerce

9AvatarAdventures:ActivatingAlternateOnlineIdentities

10TheFutureofFeedback:BeyondtheFive-Star

System

112.Technology:ConnectingDisconnecting

12TheAIContent

Revolution:WhatValueAuthenticityTodayandintheFuture?

13AI-to-AICommerce:WhenAlgorithmsdotheShopping

14Deal-MakingDoneDigitally:AIProxiesandtheFutureofProcurement

15CollectiveDigital

Experiences:WhenVirtualGatheringsRivalReality

16TheDisconnect

Economy:MonetizingtheNeedfor

Unplugging

173.Channels:

CommunicationsCommerce

18MovingBeyond

Omnichannel:

TheFutureBelongstoOptichannel

19BeyondtheBanner:

ConnectingwiththeConsciousConsumerofTomorrow

20MobileMastery:Perfectingthe

Pocket-SizedShoppingExperience

21TheRetailRevolution:HowMACHCould

TransformPhysicalStores

22SocialCommerce:OneSalesChanneltoRuleThemAll?

234.Logistics:

StreamliningSustainability

24RightHere,RightNow:TheSub2-HourDeliveryRevolution

25ShrinkingtheLastMile:RepurposingStoresforFasterFulfillment

26Cuttingoutthe

Middleman:HowDirect-from-FactoryRetail

DrivesDownPrices

27DeliveryMachines:TheRoleofTech

InnovationintheFutureofLogistics

28PackagingInnovation:HarnessingOn-PackageTechnologytoTackle

Waste

295.OutThere:

FarBeyond2025

30TheTelepathic

Transaction:

HowNeurotech

wil