邮轮餐饮服务与管理 课件 1.3 餐饮部组织结构及主要岗位职责.pptx

职业教育国际邮轮乘务管理专业教学资源库《邮轮餐饮服务与管理》（双语版）餐饮部组织机构和职能TheOrganizationalStructureandResponsibilitiesinFoodBeverageDepartment学校：浙江旅游职业学院授课老师：王昭

学校：浙江旅游职业学院【学习目标】知识目标：了解餐饮部的组织结构。明确上下级关系。UnderstandtheFBorganizationstructure.，andcleartherelationshipbetweensuperiorsandsubordinates.技能目标：掌握主要岗位的岗位职责内容。Masterthejobresponsibilitiesofthemainpositions.素质目标：培养认真工作的责任感。Developasenseofresponsibilityforhardwork.【知识点】餐饮部的组织结构TheOrganizationalStructureofFBDepartment餐饮部的各岗位职责ResponsibilitiesinFoodBeverageDepartment

知识点知识点一简述Overview知识点二餐饮部组织结构知识点三岗位职责职业教育国际邮轮乘务管理专业教学资源库丨《邮轮餐饮服务与管理》（双语版）ResponsibilitiesinFoodBeverageDepartmentTheOrganizationalStructureofFBDepartment

学校：浙江旅游职业学院知识点一简述Overview

学校：浙江旅游职业学院简述OverviewTheRestaurantDepartmentisthelargeston-boardallCruiseShips.?

TheRestaurantDepartmentisthelargeston-boardallCruiseShips.?Inordertomanagethishugeoperationeffectivelythefollowingarerequired:?Asolidstructure.Impeccablyrunorganization.?Aboveallthe“absolutediscipline”ofallCrewtoperformtheirtasks

学校：浙江旅游职业学院知识点二餐饮部组织结构TheOrganizationalStructureofFBDepartment

邮轮餐饮部（FBDepartment)是邮轮酒店业务的一部分，主要负责邮轮乘客的餐饮服务工作。邮轮餐饮部下设餐厅、酒吧和厨房三个部门，总负责人是餐饮总监（FBDirector）。 RestaurantBarKitchen

二.餐饮部组织机构RestaurantDepartment(以歌诗达邮轮为例）OrganizationalStructure

1.SnackStewardorAssistantWaiterpositionsareassignedtoworkintheSelf-ServiceRestaurantsand/orintheMainRestaurants.TheSelf-ServiceRestaurantsarelocatednearthePoolDeck,inordertoprovidethefollowingFoodandBeverageServicestoourGuests:?Breakfast.?Lunch.?TeaTime.?Dinner(occasionalservice;accordingtotheitineraryandProductPlan).?Pizzeria.二.餐饮部组织机构OrganizationalStructure

TheMainRestaurantprovidesthefollowingFoodandBeverageServicetoourguests:?Breakfast.?Lunch.?Dinner.二.餐饮部组织机构——WorkingAreas工作环境

二.餐饮部组织机构BarBarM