领导学：在实践中提升领导力（原书第10版）课件 第9章　追随者的激励　.pptx

Chapter9FollowerMotivationCopyright?2022McGraw-HillEducation.Allrightsreserved.NoreproductionordistributionwithoutthepriorwrittenconsentofMcGraw-HillEducation.

ChapterOutlineIntroductionDefiningmotivation,satisfaction,engagement,performance,andeffectivenessUnderstandingandinfluencingfollowermotivation

Introduction1Pollsestimatethatifcompaniescouldget3.7percentmoreworkoutofeachemployee,theequivalentof18moreminutesofworkforeacheight-hourshift,thegrossdomesticproductintheUnitedStateswouldswellby355billiondollars,twicethetotalGDPofGreece.TheGallupOrganization.

Introduction2Theabilitytomotivateothersisafundamentalleadershipskillandhasstrongconnectionstobuildingcohesive,goal-orientedteamsandgettingresultsthroughothers.Variationinworkoutputvariessignificantlyacrossleadersandfollowers.Creatinghighlymotivatedandsatisfiedfollowersdependsmostlyonunderstandingothers.

DefiningMotivation,Satisfaction,andPerformance1Motivation:Anythingthatprovidesdirection,intensity,andpersistencetobehavior.Mustbeinferredfrombehaviorasitisnotobservable.Performance:Behaviorsdirectedtowardafirm’smissionorgoalsortheproductsandservicesresultingfromthosebehaviorsDiffersfromeffectiveness,whichinvolvesmakingjudgmentsabouttheadequacyofbehaviorwithrespecttocertaincriteria.Anadequatelevelofmotivationmaybeanecessarybutinsufficientconditionforperformanceandeffectiveness.

DefiningMotivation,Satisfaction,andPerformance2Jobsatisfaction:Howmuchonelikesaspecifickindofjoborworkactivity.Satisfiedworkersengageinorganizationalcitizenshipbehaviors.Organizationalcitizenshipbehaviors:Behaviorsnotdirectlyrelatedtoone’sjobbuthelpfultoothersatwork.Employeeengagementhasreplacedjobsatisfactionoverthepastfewyears.Employeeengagement:Extenttowhichpeopleareabsorbedwith,committedto,