任务一医院护士与患者的沟通情境三为患者实施治疗时的沟通35课件.pptx

任务一医院护士与患者的沟通情境三为患者实施治疗时的沟通主讲人：张亚讲师单位：长沙民政职业技术学院Task1CommunicationbetweenhospitalnursesandpatientsSituation3:CommunicationforpatientsduringtreatmentSpeaker:ZhangYa(lecturer)Unit:ChangshaVocationalandTechnicalCollegeofCivilAffairs

情境案例分析Situationalcaseanalysis

护患沟通实例Examplesofnursepatientcommunication

了解讯息判断问题反馈评价沟通应对UnderstandingthemessageJudgetheproblemCommunicationandresponseFeedbackevaluation1.患者目前病情怎么样？2.正在进行的治疗项目及注意事项有哪些？3.赵爷爷对治疗注意事项的了解程度怎么样？4.患者现阶段有关治疗的主要护理问题是什么？Howisthepatientscurrentcondition?Whataretheongoingtreatmentprojectsandprecautions?WhatisGrandpaZhaosunderstandingofthetreatmentprecautions?Whatarethemainnursingproblemsrelatedtothetreatmentofpatientsatthisstage?

了解讯息判断问题反馈评价沟通应对UnderstandingthemessageJudgetheproblemCommunicationandresponseFeedbackevaluation患者目前病情较稳定，但患者由于记忆力减退，对护士所说的注意事项会遗忘，担忧自己的病情，经常询问治疗情况。Thepatientsconditioniscurrentlyrelativelystable,butduetomemoryloss,theymayforgettheprecautionsmentionedbythenurse,worryabouttheirowncondition,andofteninquireabouttreatmentstatus.

了解讯息判断问题反馈评价沟通应对UnderstandingthemessageJudgetheproblemCommunicationandresponseFeedbackevaluation语言沟通技巧Languagecommunicationskills礼貌称呼鼓励性语言及时反馈复述核实PoliteaddressTimelyfeedbackRepetitionverificationEncouraginglanguage

了解讯息判断问题反馈评价沟通应对UnderstandingthemessageJudgetheproblemCommunicationandresponseFeedbackevaluation非语言沟通技巧Nonverbalcommunicationskills精神面貌手势语音语调空间距离MentaloutlookPhoneticintonationSpatialdistanceGestures

了解讯息判断问题反馈评价沟通应对UnderstandingthemessageJudgetheproblemCommunicationandresponseFeedbackevaluation

沟通实践CommunicationPractice案例任务CaseTasks肿瘤患者放疗时，每周测一次血常规，有些患者考虑到抽血对身体的危害，常拒绝抽血检查。请大家根据沟通的四步骤进行分析，完成以下2个任务：1.如果你是责任护士，你会怎么做？2.在沟通中，你会使用到哪些技巧？Duringradiotherapyfortumorpatients,bloodroutinetestsaretakenonceaweek.Somepatientsoftenrefusetoundergobloodtestsduetotheharmofbloodsamplingtotheirbodies.