《物流英语》课件_14课 Reverse.ppt

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《物流英语》课件_14课 Reverse.ppt

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REVERSELOGISTICS

DefinitionsLogistics(Forward)“Processofplanning,implementingandcontrolling（1）theefficient,cost-effectiveflowofrawmaterials,in-processinventory,finishedgoodsandrelatedinformation（2）fromthepointoforigintothepointofconsumption（3）forthepurposeofconformingtocustomerrequirements（4）” -CouncilofLogistics,1988-ReverseLogistics“Processofplanning,implementingandcontrollingtheefficient,cost-effectiveflowofrawmaterials,in-processinventory,finishedgoodsandrelatedinformationfromthepointofconsumptiontothepointoforiginforthepurposeofrecapturingvalueorproperdisposal” -RogersandTibben-Lembke-

ReverseLogisticsActivitiesHandlingofreturnedmerchandiseDamageSeasonalinventoryResellviaoutletSalvageofoutdatedproductsStock–balancingreturnsRecyclingandreuseMaterialreuseRemanufacturing/refurbishingHazardousmaterialsdisposition

Source:/img/edition04_ups.jpgTheReverseLogisticsProcess

SizeofReverseLogistics“ReverselogisticscostsintheUnitedStatesareestimatedtobeapproximately4%oftotalU.S.logisticscosts”-ROGERS,D.,ReverseLogisticsChallenges,2002- -Roughly$47billionsin2006“Itisestimatedthatreverselogisticscostsaccountforalmost1%ofthetotalUnitedStatesgrossdomesticproduct”MOORE,R.,Reverselogistics:Theleastuseddifferentiator,2006. -Roughly$132billionsin2006“TheCenterforLogisticsManagementattheUniversityofNevadaconservativelyestimatesthat6%ofallgoodsmaybereturned,butconcedesthatthetruenumbermaybecloserto8%”MOORE,R.,Reverselogistics:Theleastuseddifferentiator,2006.

ReturnPercentagesSource:RogersandTibben-Lembke,GoingBackwards:ReverseLogisticsTrendsandPractices,1998

PublishingIndustryHighestrateofunsoldcopies(28%onaverage)Growthoflargechainstores:MoresquarefootagerequiresmorebooksTosecureaprominentdisplayinsuperstores,publishers