民航运输服务曲茹94课件.pptx

民航运输服务主讲人曲茹

Unit2MeetClientsTravelEnglishMeetTourists迎接游客

TeachingObjectivesMasterkeysentencesofmeetingtourists.Learnhowtopickupvisitors.Cultivatecross-culturalawarenessofmeeting.KeypointDifficultpoint

Wellbegunishalfdone.—Plato

MTE ERMakeEnquireTalkHowtomeettourists?Ensure

welcome[?welk?m]sign[sa?n]n.欢迎牌arrival[??ra?vl]n.到达tourleader[?li?d?(r)]n.领队flight[fla?t]n.飞行;航班ensure[?n????(r)]v.确保airport[?e?p??t]n.机场;follow[?f?l??]v.跟随Wordsandexpre-ssions

Welcomethenameofthetourleader领队的姓名thenameofthetourgroup旅行团的名字M:Makewelcomesign

制作欢迎牌

9E:Enquireaboutflight问清航班010203添加标题flightNo.航班号arrivaltime抵达时间arrivalgate下机门请报您的航班号。MayIhaveyourflightNo.?请问您什么时间抵达？MayIhaveyourarrivaltime?请报您的下机门。MayIhaveyourarrivalgate?

transporttools交通工具Idliketoreserveacar/bus.我要预订一辆轿车/公车。E:Ensuretransporttoolsandhotels确认交通工具与酒店hotel酒店Idliketoreserve4rooms.我要预订4个房间。

T:Talkonmeeting迎接会话askabouttheflight询问航程identifyandgreet认身份打招呼showvisitorsout带游客出发

1.lookforwardto/foryourvisit2.Howis/wasyourflight?3.Ourbusisoutside/besidetheairport.Choosethecorrectwordineachpair.

1.lookforwardto/foryourvisit2.Howis/wasyourflight?3.Ourbusisoutside/besidetheairport.Choosethecorrectwordineachpair.LookforwardtoyourvisitHowwasyourflight.Ourbusisoutsidetheairport.

identifyandgreet

认身份,打招呼我是李敏，中国国际旅行社的导游。I’mLiMin,yourtourguidewithCITS.您肯定是领队史密斯先生吧？YoumustbeMr.Smith,thetourleader？我们一直都很期待您的大驾。We’vebeenlookingforwardtoyourvisit.

航程/旅程怎么样？Howwasyourflight/trip?这是您第一次来抚州吗？IsthisyourfirstvisittoFuzhou?flight航程trip旅程time次数askabouttheflight询问航程

helpwithbags帮拿行李locationofbus接车位置givedirection领路showvisitorsout带游客出发请您跟我走。这边请!Wouldyoupleasefoll